This Privacy Policy delineates the procedures by which kanchankaul.com (referred to as the "Site" or "we") gathers, utilises, and divulges your Personal Information during your visits to or purchases from the Site.

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Gathering Personal Information

During your Site visits, we collect specific details about your device, interactions with the Site, and information essential for processing your purchases. Additionally, we may gather supplementary information if you reach out to us for customer assistance. In this Privacy Policy, we term any data capable of uniquely identifying an individual (including the items listed below) as "Personal Information." Refer to the inventory below for comprehensive details on the Personal Information we collect and its purposes.

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Device Information

Personal Information gathered includes: web browser version, IP address, time zone, cookie particulars, viewed sites or products, search terms, and interactions with the Site.

Purpose of collection: to render accurate Site loading and perform analytics on Site usage for optimisation.

Source of collection: Automatically collected upon accessing our Site using cookies, log files, web beacons, tags, or pixels.

Disclosure for business purposes: Shared with our processor Wix.

 

Order Information

Personal Information gathered encompasses: name, billing and shipping addresses, payment details (including credit card numbers, PayPal Account ID), email address, and phone number.

Purpose of collection: to deliver products or services, process payments, arrange shipping, furnish invoices/order confirmations, communicate with you, screen orders for potential risk or fraud, and provide information/advertising tailored to your preferences.

Source of collection: Collected directly from you. Disclosure for business purposes: Shared with our processors Wix, Apple Pay, Google Pay, and PayPal (depending on selected payment method at checkout).

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Customer Support Information

Personal Information gathered includes: name, billing and shipping addresses, payment details (including credit card numbers, PayPal Account ID), email address, and phone number. Purpose of collection: to provide customer support.

Source of collection: Collected directly from you.

Disclosure for business purposes: Wix.

 

Sharing Personal Information

We disclose your Personal Information to service providers aiding in service provision and contract fulfillment, as outlined above. For instance: We utilise Wix to operate our online store. We may divulge your Personal Information to adhere to pertinent laws/regulations, respond to lawful requests for information, or safeguard our rights.

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Utilising Personal Information

We employ your Personal Information to deliver our services, including: product offerings, payment processing, order shipping, and keeping you informed about new products, services, and offers.

Lawful Basis

Under the General Data Protection Regulation ("GDPR"), if you reside in the European Economic Area ("EEA"), we process your personal information under the following lawful bases:

Your consent; Performance of the contract between you and the Site; Our legitimate interests, provided they don't supersede your fundamental rights and freedoms.

 

Retention

Upon placing an order through the Site, we retain your Personal Information for our records unless you request its erasure. For details on your right to erasure, refer to the 'Your Rights' section below.

 

Cookies

Cookies enhance your browsing experience by recalling actions and preferences, eliminating the need for repeated entries. They also provide insights into website usage. We utilize various cookies to optimise your Site experience and deliver our services.